We want you to be completely satisfied with your WTR purchase!
If your garment doesn't fit, has failed or is damaged - please refer to following conditions.
Returns & Conditions.
- All returns MUST be processed within 7 days of receiving your MTB product, unless a warranty issue - please send us an email so we can get the return process underway for you - email@example.com
- Returned products need to be complete in original packaging, with tags and labels attached. Clothing must not show signs of wear (do not wash) Please include buyers name & order number in return package.
- All "LAST CHANCE or SALE" items are not eligible for returns or exchange as they will likely not be re stocked - they are marked down as they are the last of stock in these designs.
- If you purchase a t-shirt or jersey and the size you like is out of stock, please wait until we re-stock before purchasing (designs are seasonal and may not be re stocked)
- If ordering a custom Jersey I.D please follow instructions on item description, once a jersey name I.D is pressed on to the jersey this is a permanent addition to the jersey and not refundable.
- Wrong size orders - Buyer is responsible for return shipping costs we will express your preferred size back to you once received.
- If the return is due to an error on our behalf, a full refund and all shipping costs will be credited to the buyer once we receive the returned product.
- All returns must be mailed to the following address:
Please address returns to:
Att: We the Riders
Unit 1, 18 Burleigh Street,
Burleigh Heads, QLD, 4220.
Please email: firstname.lastname@example.org to advise of your return with order # as description.