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Returns

We want you to be completely satisfied with your purchase!
If your garment does not fit as expected or has failed or is damaged - please refer to following conditions.

Returns & Conditions | 2021

  • All returns MUST be processed within 7 days of receiving your purchase *unless a warranty issue - please send us an email so we can get the return process underway for you - contact@wetheriders.com.au
  • Returned products need to be complete in original packaging, with tags and labels attached. Clothing must not show signs of wear and do not wash Please include packing slip, if you could write on the packing slip what size you would like to exchange with, this will also speed up the process.
    Once we receive your returned item we will Express post back to you.
  • All "LAST CHANCE" or "SALE" items are not eligible for returns or exchange as they will likely not be restocked - they are marked down as they are the last of stock in these designs.
  • If you purchase a t-shirt or jersey and the size you like is out of stock, please wait until we restock this design before purchasing (designs are seasonal and may not be restocked)
  • If ordering a custom Jersey I.D please follow instructions in the product item description. Once a jersey name I.D is pressed onto the jersey this is a permanent addition to the jersey and is not refundable.
  • If the return is due to an error on our behalf a exchange or refund will be considered and all shipping costs will be credited to the buyer once we receive the returned product.

All returns must be mailed to the following address:

We the Riders
Unit 1/18 Burleigh Street
Burleigh Heads, QLD, 4220.

Please email: contact@wetheriders.com.au to advise of your return with order # as description.

Thank you!