Orders shipping daily | Free Express Delivery with orders $100 + (AUS)*

FAQ - Questions

Same day Shipping/Dispatch

How do I qualify for same day dispatch? 
Order before 9am (weekdays) for same day dispatch (this does not mean your order will be delivered same day - but leaves us the same day order is placed)
All orders are packed and dispatched same or next day, However if order is placed on a Friday afternoon or Weekend (We do not ship on weekends or public holidays) these orders will be shipped with the Monday morning run.

Once your order is dispatched you will receive an email confirmation with a tracking number (check your junk mail) contact@wetheriders.com.au

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What mailing system is my order being shipped with? 
  • Australian orders are shipped with Australia post, all orders are posted with tracking numbers in post bags (except for sticker orders these go via mail) spend over $100.00 AUD for FREE Express Delivery
  • International All international orders are Shipped Express via DHL
    - A flat rate fee of $30.00 AUD or spend over $200.00 (AUD) For FREE Express worldwide shipping (USA, Canada, New Zealand, Europe, Asia, Rest of World) DHL's Worldwide express international shipping terms are 4-6 business days delivery to your door Worldwide. Your items will be packed and dispatched from our warehouse on the same or next day that you make a purchase, and you will be notified with a tracking number upon dispatch.

    **Please be advised all duty's and taxes (if applicable) will be paid by you on your parcel entering your country**

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HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?

1. Open your dispatch email, and click on the tracking code, this will give you an estimated time for delivery.
2. If you have not yet placed the order, check AusPost delivery times here: https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/
We the riders post code is 4220 shipping times should be calculated from the time you receive your dispatch confirmation email.

 

  • Australian domestic orders with standard shipping - please allow 3-8 working days from dispatch and up to 7-10 days for Tasmania and rural areas.
    (Express is generally delivered next day - Australia wide) *Corona virus delays may take 1 more day - Also rural areas please allow a few more days on top of quoted times above. (express is always faster)

  • Express International shipping is now with DHL and generally takes 4-6 business days from time of dispatch to be delivered at your door - all INT. orders come with tracking so you can keep an eye on it as it makes its way to you.
For any questions on shipping, please email: contact@wetheriders.com.au

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SIZING??

For the perfect fit, please visit our size guide page
https://wetheriders.com.au/pages/size-guide

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RETURNS

For all returns information, please visit out Returns page
https://wetheriders.com.au/pages/returns-1


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HOW DO I PAY WITH AFTERPAY?

EASY!!

How it works: Choose your items you would like to purchase, then fill out shipping details, upon payment you can choose the "AFTERPAY" option, this will take you through the quick sign up and your order will be complete within minutes.