FAQ - Questions

All Australian domestic orders are shipped via Australia Post Express 1-2 day delivery time*

How do I qualify for same day dispatch? Order before 1:30pm weekdays for same day dispatch (this does not mean your order will be delivered the same day, it leaves our factory the same day order is placed)
*We do not ship on weekends or public holidays, all orders placed over the weekend will be shipped on the Monday.

Once your order is dispatched you will receive an email confirmation with a tracking number (check your junk mail if you did not receive) our email is contact@wetheriders.com.au


What mailing system is my order being shipped with? 
  • Australian domestic orders are shipped with Australia Post Express, all orders are posted with tracking numbers in eco mailer bags or boxes (except for sticker orders these go via mail) spend over $99 AUD for FREE Express Delivery.
  • International orders are Shipped Express via DHL or AusPost Int. Express
    - There is a flat rate shipping fee of $30.00 AUD or spend over $200.00 (AUD) For FREE Express worldwide shipping (USA, Canada, New Zealand, Europe, Asia, Rest of World) DHL's Worldwide express international shipping terms are 7-14 business days delivery to your door Worldwide. Your items will be packed and dispatched from our warehouse on the same or next day that you make a purchase, and you will be notified with a tracking number upon dispatch.

    **Please be advised all duty's and taxes (if applicable) will be paid by you when parcel is entering your country**



Australian Domestic orders are usually 1-2 working days, and letter post (stickers only) may take up to 2 weeks.

**Track your order**
1. Open your dispatch email, and click on the tracking code, this will give you an estimated time of delivery.
2. If you have not yet placed the order and would like an estimate on shipping times, check Australia Post delivery times here: 

Our business outbound postcode is 4555. Shipping times should be calculated from the time you receive your dispatch confirmation email.
  • Express International shipping is now with DHL and generally takes 7-14 business days from time of dispatch to be delivered at your door - all INT. orders come with tracking so you can keep an eye on it as it makes its way to you.
For any questions on shipping, please email: contact@wetheriders.com.au


Please see each product description for size information and recommendations.
For the perfect fit, please visit our size guide page.



For all returns information, please visit out Returns page



Add your items to cart then enter shipping information, when entering payment preference click AfterPay - this is a fast and easy setup and you'll be riding quicker then you can say A F T E R P A Y backwards, 3 times.