ORDERS SHIPPING DAILY | FREE EXPRESS DELIVERY OVER $99

FAQ - Questions

Shipping?
All Australian domestic orders are shipped via Australia Post Express 1-2 day delivery time*

How do I qualify for same day dispatch? Order before 11am (weekdays) for same day dispatch (this does not mean your order will be delivered the same day, it leaves our factory the same day order is placed)
Friday afternoon or Weekend orders (We do not ship on weekends or public holidays) will be shipped on the Monday.

Once your order is dispatched you will receive an email confirmation with a tracking number (check your junk mail if you did not receive) our email is contact@wetheriders.com.au

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What mailing system is my order being shipped with? 
  • Australian domestic orders are shipped with Australia Post Express, all orders are posted with tracking numbers in post bags (except for sticker orders these go via mail) spend over $99 AUD for FREE Express Delivery
  • International orders are Shipped Express via DHL
    - A flat rate fee of $30.00 AUD or spend over $200.00 (AUD) For FREE Express worldwide shipping (USA, Canada, New Zealand, Europe, Asia, Rest of World) DHL's Worldwide express international shipping terms are 4-6 business days delivery to your door Worldwide. Your items will be packed and dispatched from our warehouse on the same or next day that you make a purchase, and you will be notified with a tracking number upon dispatch.

    **Please be advised all duty's and taxes (if applicable) will be paid by you when parcel is entering your country**

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HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?

Australian Domestic orders are usually 1-2 working days, and letter post (stickers only) may take up to 2 weeks.

**Track your order**
1. Open your dispatch email, and click on the tracking code, this will give you an estimated time of delivery.
2. If you have not yet placed the order and would like an estimate on shipping times, check Australia Post delivery times here: 
https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

Our business outbound postcode is 4555 - shipping times should be calculated from the time you receive your dispatch confirmation email.
  • Express International shipping is now with DHL and generally takes 7-14 business days from time of dispatch to be delivered at your door - all INT. orders come with tracking so you can keep an eye on it as it makes its way to you.
For any questions on shipping, please email: contact@wetheriders.com.au

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SIZING??
Please see each product description for size information and recommendations.
For the perfect fit, please visit our size guide page.
https://wetheriders.com.au/pages/size-guide

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RETURNS

For all returns information, please visit out Returns page
https://wetheriders.com.au/pages/returns-1


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HOW DO I PAY WITH AFTERPAY?

Add your items to cart then enter shipping information, when entering payment preference click AfterPay - this is a fast and easy setup and you'll be riding quicker then you can say A F T E R P A Y .