I just placed an order, when will I receive it?
You will be notified via email as soon as your order is dispatched.
All orders within AustraliaĀ are sent via Australia Post. Please allowĀ 1-3 business days with Express post and 5-7 Business days with Regular post from the day you receive your dispatch email.
When will my order be shipped?
All orders are shipped the same day on weekdays when placed before 1:30 pm. If you order over the weekend or on a public holiday your order will be dispatched the next business day.
I ordered a custom Jersey transfer, how long will it take to be sent?
Please allow an extra week for us to print and press your custom order, these are a manual process and take a little extra time than normal to prepare.
Are we an Australian Business?
Yes! We are proudly 100% Independent and Aussie-owned! based on the Sunshine Coast in Queensland, all orders are processed and shipped from our workshop here in Maroochydore.
Do we have a store to try on the gear?
Yes, you can see our DEALERS tab on the website search tab to find a stockist near you, or you can dropĀ into our new HQ in Maroochydore (Showroom opening late January 2023)
What is the general sizing for shirts?
For allĀ of the casual and t-shirt range we use a standard size shirt, we like to think they are average/regular sizing and if you go with your regular shirt size then you will be happy with the fit - remember we offer returns so it is no problem to send back to us and we will exchange the size for you.
How can I exchange my purchase for another size?
Please view our returns page here: https://wetheriders.com.au/pages/returns-1
the returns process is fast and easy.
How do I use AFTERPAY?
Checking out with AfterPay is really fast and easy. Add the products you would like to your shopping cart, once you are finished shopping click the checkout button, fill in your shipping details and when you come to the pay now page there is a green AfterPay button, Click this option for your preferred payment. It only takes a few minutes to set up if it is your first time using AfterPay.
How do I receive free international Shipping?
Spend over $200 AUD for free international shipping, if you are unsure, there is a little circular tab on the screen withĀ anĀ (A$) sign, this is the currency converter, so we recommend shopping in Australian dollars so you can get above the $200 and qualify for free shipping then you can click across to your preferred payment currency to check the total value of the order. Alternatively, a $30 AUD flat rate shipping fee is added for International orders.
Contact us:
Phone - 0413 158 428 (Monday to Friday 8am - 5pm)
Email - contact@wetheriders.com.au
In Store - 26/106 Sugar road, Maroochydore QLD (Opening Soon)
